Upgrading Your Customer Support Operation
Be More Aware
Real-Time Data & Reporting with Custom Dashboards.
H Get set up in minutes with several out-of-the-box reports that can be displayed and updated in real-time on dashboards in HubSpot. Need something more custom? HubSpot's custom report builder can easily organize the data in a manner of your choosing and dashboards are completely customizable, as well.
Close The Loop
Feedback Surveys (NPS, CSAT, CX)
HubSpot Service Hub has a dedicated tool that your team can easily use to follow up with customers for feedback, including automation that immediately responds to the custom depending on their score. Notify and assign internal stakeholders to address any issue in a timely manner.
HOW WE DO IT
We will gather all the info we need and put our heads together to start planning for your successful integration that is tailored to your Customer Support Process.
2. Assessment & Review
Let's go over all the things that make your Support Process unique and find the best way to create a dependable, repeatable, and reportable process for your business.
3. Data Clean-Up & Import
Now that we know how to tackle this integration, we need to gather, clean, and import all your customer data into HubSpot.
4. System Setup, Testing & Demo
Let's build out your HubSpot portal to work for you and your Support Team! We'll get it set up, tested, and then demo the results for you.
5. Customer Support Team Setup & Onboarding
It's time to educate, train and assist your Service Team to get them ready to use the new system. Let's plan a launch date and go!
6. Ongoing Optimization & Support
We did it! Your Service Hub is launched! But don't fear, we include and provide several options to continue supporting, optimizing, and assisting your team.
Certified HubSpot Partner
As a certified Platinum HubSpot Partner, we have the experience, people, and skills to set your team up for success on HubSpot CRM
Hear From Our Clients
Highly Recommend CRM Support
"Our experience with BeginBound has been overwhelmingly positive. Jesse and his team are experts in CRM and have become an integral part of our team. They have taken the time to understand our evolving sales initiatives and developed processes that align with our goals. In particular, they spearheaded our CRM migration from Salesforce, consolidation to a single sales team and alignment between departments (sales, customer success and support). Further, we initially intended to work with them on a defined scope, but have since extended our contract given the value they bring. I highly recommend."
Sales Director | Wholesale & SaaS Industries
Hubspot CRM Experts
“We needed ongoing support from certified professionals in HubSpot CMS and Sales CRM. Begin Bound tailored their services to provide us with exactly what we needed. I’d highly recommend them to any business on HubSpot looking to set their business up with a smart website and valuable sales tools.”
Owner & CEO, Industrial Shredders