Be sure to ask us about:
Provide a superior customer experience regardless of the channel. Meet your customers wherever they are by accessing multiple channels in the inbox and seamlessly switching between them.
Empower your customers to gain ownership over their experience with a secure customer portal. Your portal keeps ticket conversations going between customers and reps, so issues are resolved faster.
Organizing Your Data
Create "one source of truth" in HubSpot with all your data, prospect interactions, goals, and more in one easy-to-understand and accessible interface.
Help customers help themselves, and reduce your number of support requests. Convert frequently asked questions into a searchable library of help articles, videos, and documentation.
Make your most important sales data front-and-center on a personalized dashboard so that you can monitor your support goals and provide training in real time.
Automation & Routing
Automate your processes so that SLA's are followed, owners are assigned and customers receive responses in a timely manner.